Hauls…don’t they make everyone happy? [Well, except those on the paying end, if you get my drift ;-)]. I know you can hardly
call 2 products a haul but what else can you call it? A tiny haul?? Hmm yea .. Ok,
that actually works! So last month, sometime after mid-July I
got to know about L’occitane(LOX-EE-TAHN) sale. They had a flat 40% off on skincare and flat
50% on makeup. Luckily, they have an
online store that delivers to my sort-of-remote college area. I felt so lucky
when I saw that. I've never been to L’occitane because of their freakishly
over-priced goods, but a flat 40 and
flat 50 felt criminal to pass up. Since I was late, most of the good stuff was
pretty much gone, but I did find two things that I liked.
I received my order after 5 days of placing it which is
excellent, if you read this review you’ll know what I’m talking about. I had
some trouble because the courier service i.e. Aramex didn't really have an
office in the area and they had to send it through an associate station, though
the delivery guy told me that Aramex does have an office here. Since it was
Aramex, I didn’t expect them to intimate me about the delivery date or time and
they didn't, so everything went as expected. The only unexpected thing that
happened was that after placing my order, when I tried to log on into my
account the next day I was told that no such email-id had been registered with
the website. This was odd considering that I had placed my order using an
account I opened with that very id. But I was able to track my package through the
Aramex website and by calling L’occitane helpline. And if your wondering
why I didn’t talk to L’occitane about the registration problem its because the
customer care guys seemed kinda dumb.-_-
Ok LOL, I know I sound like some kind of judgmental person
but seriously, I have an explanation: I always follow this procedure where
I look up the code of the product(s) I like and then I call up the website’s
customer care and verify if that product(s) is still in stock. This is a good
practice because it helps you avoid those inevitable disappointments when you
make the payment and then later get an email saying that this or that product
it not in stock T.T(yes I'm talking about you, purplle.com) So when I called up
L’occitane to verify their stocks, the customer care guy just didn't get why or
what I was asking/doing. So I chucked that plan and simply placed my order, and
luckily all was in stock. But you get why I didn't bother to ask the id problem
right? Too much trouble and pressure for the poor customer service chap.
*UPDATE: mybeautyexpress is now crazybeautyland.blogspot.com
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| What a pretty box... And that's the invoice slip on top |
 |
| But I wish it wasn't a slide out type of box... |
L'occitane had free shipping for orders over Rs.1000/- What’s more, you can even
choose free samples to go along with your order. I’m not sure if there’s any
upper limit to the number of samples you can haul, but there must be. I was in
a hurry so I just picked two of the many, many samples.
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| The goodies, safely bubble wrapped |
So here’s my…ahem…tiny itsy-bitsy haul.
(Free Samples ...)
1. Divine Eyes - 1ml x2
2.Repairing Mask - 6ml
3. Shea Butter Mango Flower Lipbalm 15ml- Rs.432/-
4. Pivoine Flora Duo Eyeshadow Envolée Lilas- Rs.700/-
Unfortunately the products were quite old, so needless to say I felt cheated. Its sad that a high end brand like L'occitane also sells old products online to hapless consumers.
Overall Verdict:- 3/5
It's a quite reliable for delivery, but otherwise, its not a trustworthy brand.
It's a quite reliable for delivery, but otherwise, its not a trustworthy brand.
*UPDATE: mybeautyexpress is now crazybeautyland.blogspot.com
